FAQ

RENEWING YOUR SERVICE

Note:   Subscription end date is set at time of purchase (monthly/yearly) and does NOT automatically renew.

Your device will show subscription ended screen with your device MAC. Please update our MAC on your account page and buy monthly/yearly subscription.

BRING YOUR OWN ANDROID DEVICE/FIRESTICK :: STB EMULATOR

Note:  Before we proceed, BUY FIRETV SUBSCRIPTION and perform these steps:

Click Settings –> Click Device –> Click Developer options –> Click Apps from Unknown Sources to turn it on –> Click Turn On

Go to amazon app store, search for 'Downloader' and install it

Start downloader and enter this url and click download – https://cdn.hakutv.co/app/stb.apk or download StbEmu(Pro)

Go to applications >>> manage installed applications, and find StbEmu(Pro) and click launch application

Follow the below steps:

Click menu button (above 1 key) on your remote and go to settings then to profiles and create a new profile

Go to Profile Name

Change the name to hakuTV

Go to Portal Settings 

Click on Portal URL

Enter http://hakutv.mooo.com:4200/c

Go to STB Configuration

Note your MAC address

Update your account page with the MAC for your device

At this point click out and EXIT and restart StbEmu(Pro)